Delivery & Performance Terms

01Nature of the services

Lodose services are digital; there is no physical product or cargo delivery. For CRM products, performance happens by preparing the contracted environment and opening access; for web design and automation projects, by delivering the work defined in the agreement.

Pre-publication checkthe legal entity name, address and registry details must be added by the company, and this text must be verified by legal counsel.

02Activation and setup

For CRM services, Lodose prepares the account and environment, performs base configuration, sets permissions and opens user access. Data migration and integrations, where agreed, are planned per the contract.

03Timelines

Setup, development and go-live timelines vary by project, so binding dates are stated in the proposal and agreement. The site makes no general delivery-time commitment.

04Training and go-live

User training and go-live support are provided within the contracted scope; the format (remote/on-site) is defined in the agreement.

05Issues with performance

If you experience an issue, write to info@thelodose.com; requests are recorded and resolved under the agreement.