What's New

What we released in Lodose CRM, and when.

A running list of the improvements we have released. Only live features are listed, newest first.

Lodose CRM

10 updates · August – October 2026Last updated:

1 update

  1. Newest

    Category: Orders & collections

    Collection plans and installment tracking

    You can define payment terms in Settings, attach a collection plan to an order and reschedule it later. When you record a payment, the next installment is suggested; overdue installments are listed on their own page.

8 updates

  1. Category: Product catalog

    Product types: stocked, non-stocked and service

    Each product is defined as stocked, non-stocked or a service. Service items skip the stock and shipment steps, and an order made up only of services is completed without a shipment.

  2. Category: Quotes

    Quotes shown excluding or including VAT

    You can present a quote excluding or including VAT; the amounts stay the same and only the presentation changes. For quotes without VAT, there is also a "VAT does not apply" option.

  3. Category: Access & permissions

    Profiles, field permissions and record owners

    Profiles define which actions each user can take in each module, and the fields you add yourself can be hidden from the profiles you choose. Records are assigned an owner, and the dashboard can be filtered by owner.

  4. Category: Quotes

    Phone approvals and acceptance by quote version

    When approval comes by phone, your team can mark the quote as accepted. Acceptance is recorded against the agreed version, and the order is created from that version.

  5. Category: Email & messaging

    Email under your own name and quote previews on WhatsApp

    Emails to your customers can be sent under your business's own name and email address. When a quote link is shared on WhatsApp, the preview shows your business name and, if you have uploaded one, your logo.

  6. Category: Customization

    Custom fields, form layout and option lists

    You can add your own fields to records such as customers, products and vehicles, and place them on the form by drag and drop. Option lists such as customer source and expense category can be edited to fit your business.

  7. Category: Interface

    One design across all modules and redesigned record pages

    All modules share one look and a fixed sidebar; customer, order and other record pages are organized into sections with icons and colors. The light theme is the default, and screens are laid out for the phone too.

  8. Category: Quotes

    A ready-made quote request form for your website

    You can put the link to the ready-made quote request form on your website, or turn it into a QR code to share; incoming requests land in the CRM as records. You choose which products appear on the form.

1 update

  1. Category: Dealer portal

    Orders from the dealer portal

    Your dealers can place orders from their own portal. Those orders are flagged as new in the CRM, and each team member sees the ones they have not opened yet as a count in the menu and a marker in the list.

Whether a feature is available in your account can depend on the scope of your agreement and on which modules are enabled.

See what's new in your own workflow.

In a short demo, let's walk through how these updates would work in your own operation.

or write to us directly: info@thelodose.com